Version: 1.0 | Effective date: 10 December 2025
This Custody and Safeguarding Policy sets out the arrangements and internal controls adopted by Ronin EM Limited ("Ronin", "we", "us", "our") to protect client crypto-assets and fiat funds that we hold in connection with our services.
Our primary goal is to ensure the **segregation, security, and prompt availability** of your assets, in compliance with our regulatory obligations as a Crypto-Asset Service Provider (CASP) under the EU Markets in Crypto-Assets Regulation ("MiCAR").
This Policy applies to:
Client Crypto-Assets means crypto-assets (or the private keys controlling them) held by Ronin on behalf of a client.
Fiat Client Funds means fiat currency (e.g., EUR, USD) that a client has provided to Ronin for the purpose of purchasing crypto-assets or that results from the sale of crypto-assets.
As a regulated CASP, our custody and safeguarding measures are established and maintained in accordance with:
We ensure that client assets are strictly segregated from Ronin's own assets.
We maintain comprehensive and accurate internal records (an **electronic register of positions**) to clearly identify the ownership of each client's crypto-assets and fiat funds at all times.
We may use the services of reputable, regulated third-party custodians to safeguard client crypto-assets. Before appointing any third-party custodian, we perform extensive due diligence to ensure they meet high standards of security and operational robustness.
Where a third-party custodian is used, we ensure that:
Fiat Client Funds received in exchange for crypto-assets, or pending investment in crypto-assets, are subject to strict safeguarding rules:
To manage security and liquidity, we employ a risk-based approach using different wallet types:
Our platform, systems, and private key management infrastructure utilize industry-leading cloud service providers. We enforce rigorous security measures, including:
Clients have the right to request the withdrawal of their crypto-assets and fiat funds at any time, in accordance with the terms of the Client Agreement.
We process withdrawals promptly. However, large withdrawals, especially from cold storage, may require manual security procedures and multi-signature authorization, which can introduce a reasonable processing delay. We also apply Anti-Money Laundering (AML) checks to all withdrawals, which may affect the speed of transaction execution.
Our Client Agreement clearly sets out your ownership rights over the assets we hold in custody. You retain legal ownership of your crypto-assets.
Our **Client Register of Positions** is the definitive internal record of your asset ownership and is updated in real-time. We provide clients with access to their individual account statements to verify their holdings against our records.
The segregation of client assets is the key mechanism for insolvency protection.
If we utilize other CASPs for services, we ensure that they are also subject to rules guaranteeing the segregation of client assets.
We provide clients with clear and complete information about the arrangements for the custody and administration of their assets, including:
Upon termination of our custody services, we will facilitate the prompt return of all client crypto-assets and fiat funds to the client, subject only to any necessary security checks and the payment of any outstanding fees or charges.
We are liable to you for the loss of any crypto-asset or of the means of access to crypto-assets held in custody where such loss is attributable to us, in accordance with MICAR and applicable law. Our liability is in principle capped at the market value of the relevant crypto-asset at the time the loss occurred, as determined by reference to one or more reputable market data sources.
We are **not liable** for losses resulting from events that are not attributable to us, including (without limitation):
We regularly review this Policy and whenever there are material changes in our business model, custody arrangements, technology stack, or the applicable regulatory framework. Updated versions of this Policy will be made available on our website and/or client platform.
If you have any questions about this Policy or how your assets are safeguarded, you may contact us using the details below: